Who are we?
Freedom Finance is a trading style of Freedom Finance Ltd. We are a consumer credit broker who offers solutions in the personal finance market. We believe in offering customers a better way to shop for a loan than the standard comparison model. We don't offer headline rates to those customers who won't qualify for them. Our unique ‘soft credit search’ technology and years of experience in the loans and secured loans market ensure customers have the best possible journey from the moment they start their application right through to getting the funds in their bank account. This means that you can be sure that you the customer are at the heart of what we do as a business.
What is our registered address?
Freedom Finance Ltd,
Atlas Business Park,
Registered in England and Wales. Company number 06297533.
Who regulates us?
Freedom Finance Ltd is authorised and regulated by the Financial Conduct Authority for certain consumer credit activities. (FRN: 662079)
Our Data Protection Register number is Z120757X. The data controller is Freedom Finance Ltd.
Freedom Finance Ltd is committed to keeping your information private. By your ‘information’ we mean any information about you or anyone associated with you that you or a third party provides to us, as a result of the application process.
Consent, information usage and sharing
By proceeding you are confirming that you have consent of all persons named on the application to act and accept these terms and conditions on their behalf and in doing so give consent to us, our lenders, Credit Reference Agencies (CRA's) and associated brokers to process your and any joint applicants data in the ways described below.
Accuracy of loan quotes
How do we maintain your information?
Review, correction and deletion of information we hold
You have the right to request copies of all records we hold about you. You may request this by writing to us at: Compliance Department, Freedom Finance Ltd, Atlantic House, Atlas Business Park, Simonsway, Manchester, M22 5PR. We shall respond to your request as promptly as possible, but no later than 40 calendar days from receiving it.
How we earn our money
Our income is derived from commissions paid by the lenders and other third parties we deal with for any successful introduction we make. In addition, a broker fee may be charged in relation to a mortgage product you choose to cover our administration and processing costs. This fee will be reflected in the APRC applied to the mortgage. If you chose to add the fees to the mortgage it will be included in any monthly payment you are quoted. You can opt to pay the broker fee upfront, your Mortgage Adviser will discuss these options with you.
How to give feedback or make a complaint
Your opinion is very important to us. Listening to your views helps us develop our company ethos of having customers at the heart of what we do! Please e-mail us email@example.com with any feedback you may have.
We all make mistakes and if we do get something wrong we want to know about it so we can put it right. We treat all complaints very seriously and promise to deal with them fairly and promptly, and in many cases we will resolve them straight away. If you have a complaint please contact us by writing to the Compliant Dept. at the above address, via e-mail firstname.lastname@example.org or telephone us on 0161 498 7739.
Freedom Finance Ltd will try to resolve any complaint with you. However if you are unhappy with our final response or we are unable to issue our final response within 8 weeks of receiving your complaint you can refer your complaint to the Financial Ombudsman Service. You can get more information about them at the following link: http://financial-ombudsman.org.uk/consumer/complaints.htm
What law is applicable to your contract with us?
In legal disputes, the Law of England will apply. As required by law, please note any terms and conditions of your application and agreements will be in English, governed by the laws of England and Wales and we will communicate with you in English.
How do we use third party websites?
Our website may contain links to sites operated by persons outside Freedom Finance Ltd. These terms and conditions do not apply to those websites. We are not responsible for the privacy practices, content, or the products and services provided through those sites. We do not accept any responsibility for such third party website, including without limitation for their accuracy, security, the products or services which they offer or for any information which is collected through them. You are responsible for reviewing and abiding by the privacy policies and website terms and conditions of such third party websites.
If you have any questions about these Terms and Conditions, or any other aspect of this website please contact us at:
Freedom Finance Ltd
Atlas Business Park
Tel: 0161 498 7739
Calls may be recorded for training and monitoring purposes.